Get Advice

We provide a variety of ways for you to get the advice you need. Visit us, talk to someone over the phone, email or get online advice. See below for further details.

Visit Us

We are offering a drop in service Monday to Thursday 9.30 – 12.30 (Andover) and Monday – Friday 9.30-12.30 (Romsey). Please note that the last client will be taken at 12:00 and that this service is subject to staff availability.


1st Floor, Chantry House
Chantry Way
SP10 1LZ


Former Magistrates Court
Church Street
SO51 8AQ

Outreach Session

Tuesdays 9:30am – 1pm
Whitchurch Town Hall,
Newbury Street,
RG28 7DW


You can speak to an adviser by calling Adviceline on our freephone number.

* We also now have an admin-only line. Call this number to leave us a message about your case, change your appointment, etc. You cannot get advice on this line and will be directed to our Adviceline number. We will endeavour to phone you back within a couple of days.

Advice Line

0808 812 6681

(Freephone number)

* Admin-Only

0808 178 6882

(Freephone number)


We will respond to your enquiry as soon as possible and within 5 working days during busy periods. All details within your enquiry are kept entirely confidential within our service. Please see our Privacy Policy (link at the bottom of this page) for further details.


The main Citizens Advice Public Information Service website provides a comprehensive source of information on your rights. Please click the links to visit the Citizens Advice Public Information Service pages.