We are looking to expand our team of volunteers and have two current roles available:

Volunteer Adviser

Do you have some spare time on your hands and feel ready to take on a fresh challenge? Our volunteer roles are varied and rewarding and our volunteers enjoy being able to make a valuable contribution and positive impact on people’s lives.

Skills and commitment: You will need excellent IT skills, a can-do attitude, and be a good communicator but other than that no prior experience is needed as full training will be provided. You’d need be able to volunteer at least one day a week (or two half days) in Andover, Romsey or you can be home based.

We do our training in small groups generally twice a year so please be aware if you express an interest you may have a little wait before we go through our recruitment process with you. Please complete the attached application form and send it to us and we will be in touch.

We welcome diversity and people from all backgrounds. For more information please contact us below or click to download our Application Form and Diversity Form.


We are looking for new trustees to work at Citizens Advice Test Valley. We are a well-established charity which formed in 2014 following the merger of the Andover and Romsey CAB- we work hard as team to help the community of Test Valley and are supported by a small team of trustees. We are looking for a confident, friendly, organised person to join Citizens Advice Test Valley.

Trustees are volunteers who are expected to use their skills, knowledge and experience to help guide and govern. They work with the Chief Officer and other staff to shape strategy and give direction.

This includes making sure that their local Citizens Advice is:

  • Doing what it was set-up to do, such as offering high quality advice services to the local community.
  • Complying with the law, including upkeep of premises, insurance, recruitment and equipment.
  • Securing money to meet current and new demands, and that all funds are used responsibly.
  • Recognised and valued by local organisations, funders and people, who are aware of the vital service their local Citizens Advice provides.

Attendance at regular meetings is expected by all trustees. Sometimes trustees will get involved in additional governance projects, such as supporting fundraising, developing strategy or overseeing HR procedures.

Within a board, some trustees will have a specific role, such as being the Chair, Treasurer or Secretary. These positions have defined responsibilities, such as chairing and facilitating meetings (Chair), overseeing the budget (Treasurer) and taking and circulating minutes (Secretary).

No specific qualifications are required to be a trustee. We welcome people of all ages, backgrounds and experience who are passionate about advice services and can bring innovative ideas, unique perspectives and good judgement.

Your time commitment will be about 4 hours every month undertaking trustee business.

Most trustee boards meet in the evenings to allow people to fit around full-time employment or studying. However, outside of meetings, trustees may be required to give additional support, such as working with members of staff on key projects (such as budgeting, recruitment or communications).

We welcome diversity and people from all backgrounds.